Managing customer payments efficiently is vital to sustaining financial health. Yet, even the most disciplined organizations face one persistent challenge—accounts receivable disputes. These arise when customers question invoices, pricing, delivery quality, or payment terms, interrupting the steady flow of revenue and straining relationships. While occasional disputes are inevitable, how

The Order-to-Cash (O2C) process is more than a finance workflow—it is the backbone of how businesses turn demand into revenue. Spanning every step from the moment a customer places an order to when payment is reconciled in accounts receivable, O2C integrates sales, operations, supply chain, and finance into one

In every business, sales alone don’t guarantee financial success—cash flow does. The period between delivering goods or services and collecting payment is where many companies face their toughest financial challenges, and this gap is managed through the Accounts Receivable (AR) process. More than just a back-office function, AR